Privacy Policy

When you register with us or use our sites, applications and services, you provide information to us. This privacy policy explains:

  • The information that Solve.com and its affiliates collect about you.
  • How that information may be used.
  • With whom Solve.com may share your information.
  • How Solve.com protects your information.

A. Information Collected by Us

1. Personal Information.

Solve Concierge, LLC (“we,” “our” or “us”) provide its family of Internet sites, services, contents and applications to you (collectively “Service”). Registration with us is optional, but please keep in mind that you may not be able to use many of the features on our Service unless you register with us. Depending on how you interact with our Service, you provide us with information, which may include:

  • Your name, email address, age (to comply with legal requirements), passport number (in only some cases), flight information, user name, password, postal code, gender and other registration information;
  • Information about your preferences;
  • Your interaction with our Service;
  • Transaction-related information, such as your order or purchase for our Service;
  • Information you provide us when you contact us for help; and
  • Other information specifically related to your use of particular offerings on our Service.
2. Technical and Device Information

We may receive or collect from you certain technical information when you use the Service. This information may include:

  • Your browser or operating system;
  • Your manner of connecting to the Internet (including the type of device you are using) and the name of your Internet service provider or wireless carrier;
  • Your Internet protocol (IP) address;
  • Data relating to malfunctions or problems that occur when you use the Service;
  • Log file information, including your Web request, Internet Protocol ("IP") address, browser type, referring/exit pages and URLs, number of clicks and how you interact with links on our service, domain names, landing pages, pages viewed, and other such information.

B. Use of Information

1. Our Use of Your Information

We may use your information:

  • To deliver our Service and features desired by you (including any customization features requested by you);
  • To improve our Service to you;
  • To personalize content and offers that may be of interest to you;
  • To respond to your inquiries;
  • To fulfill your request for any Service; and
  • To provide you with updates and other information regarding the Service.
2. Other Information

We may use non-personally identifiable information, like your IP address, to analyze statistically site usage and to customize our site's content, layout and features. This information will allow us to improve our Service and better understand and serve our users.

3. Sharing

We may use statistical information on an aggregate basis to measure performance of our Service; we may share this information with third parties in a way that does not identify you personally as the source of such information.

4. Disclosures

The contents of your online communications, as well as other information about you as a user of the Service, may be accessed and disclosed in response:

  • To governmental requests or legal process (for example, a court order, search warrant or subpoena);
  • To other circumstances in which we have a good faith belief that a crime has been or is being committed by a user;
  • To an emergency that poses a threat to the safety of you or another person;
  • When necessary to protect our property;
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, asset sale or in the unlikely event of bankruptcy; or
  • For us to render any Service you have requested.

C. Cookies

  • We may place "cookies" on your Web browser. Cookies are small pieces of information or text files that a Web site sends to your computer for record-keeping purposes, which information is stored in a file on your computer's hard drive.
  • Cookies make Web-surfing and browsing easier for you by saving your preferences so that we can use the saved information to facilitate and improve your use of the Service.
  • You can adjust your Internet browsers to reject cookies; however, please note that you will not be able to access and use all of our features if you delete or refuse to accept cookies.
  • We use cookies to improve the quality of our Service, store user preferences, store and retrieve login information on a user's system, and to personalize content and offers of interest to our users.

D. Analytics

We use third party services such as Google Analytics to help us analyze our performance and our delivery of Service to you. We use Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager and Google Analytics Demographics and Interest Reporting. You can prevent your data from being collected by Google Analytics by using the Google Analytics Opt-out Brower Add-on by going to this URL: https://tools.google.com/dlpage/gaoptout/

E. Agents

We may use agents and contractors in order to help operate our Service and to fulfill your request for any of our Service. If such agents and contractors are given access to personally identifiable information necessary for them to fulfill their contractual obligations to us, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the Service they are performing for us.

F. Invitation Application

We may offer you the opportunity to use our invitation application so that you can tell your friends about the Service. The application will enable you to import at your direction your contact list from certain email services that you may be using and to send an email on your behalf, from your email address, inviting your friend to try the Service. The information you provide will be used solely to facilitate your sending of the invitation and will not be stored or used by us for any other purpose. If you are a recipient of an invitation and have elected to opt out from receiving any further invitations from us, we will retain your email address solely for the purposes of honoring your opt-out from further invitations.

G. Your Choices

You may decline to share certain personally identifiable information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences page through the Service. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.

H. Minors

Children under the age of thirteen (13) are not eligible to use our Service and must not submit any personal information to us. We do not knowingly collect or maintain personally identifiable information from persons under 13 years-of-age. If we learn that personally identifiable information has been collected on the Service from persons under the age of 13 and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account on the Service, then you may alert us at support@Solve.com and request that we delete that child’s personally identifiable information from our systems.

I. Links and Other Sites

  • This Privacy Policy applies only to our information practices on the Service.
  • This Privacy Policy does not apply to the other Web sites and social media sites you access and use.
  • You are subject to the privacy policies of those Web sites and social media sites, which policies and content we are not responsible for.

J. Change of Ownership

In the event that our ownership was to change as a result of a merger or acquisition by another company, your Service information may be transferred or assigned. We will provide you notice prior to any such transfer of your information.

J. Change of Ownership

In the event that our ownership was to change as a result of a merger or acquisition by another company, your Service information may be transferred or assigned. We will provide you notice prior to any such transfer of your information.

K. Security

We take steps to help protect your personal information. For example, we require password protection as well as electronic and procedural safeguards to protect personal information about you. We also limit access to personal information about you to employees and authorized third-party vendors who need to know that information in order to operate, develop or improve our Service. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service and you do so at your own risk. We also cannot guarantee that your information will never be accessed, disclosed, altered or destroyed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or our policies).

L. International Visitors

The Service is hosted in the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States for storage and processing, and by providing your personally identifiable information on the Service you consent to that transfer, storage, and processing.

M. Changes in Privacy Policy

From time to time we may update this Privacy Policy and will post a notice of any significant changes on our Web site. You should visit this page periodically to review any such changes to the Privacy Policy. Your continued use of this Web site or our Service and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.

N. How to Contact Us

If you have any questions or concerns about our Privacy Policy or its implementation, or if you believe there are inaccuracies in your account information you may contact us as follows:.

By mail:

Solve Concierge, LLC
3726 Las Vegas Blvd. South, Suite 606
Las Vegas, NV 89109

By email:

support@solve.com

Last Updated: February 8, 2017